MyPublisher Help Guide

Contact Customer Service

 

Information About Your Order
Production Turnaround Time
Order Status
Credit Card Authorization
Changing, Canceling, or Editing an Order
Ordering Copies of a Book You Have Received


Your Account
Creating an Account
Logging into Your Account
Forgot Your Password?
Editing Your Account


Placing Your Order
Previewing Your Book
Accessing the Shopping Cart
Ordering Process
Unable to Upload Your Book?
Order Confirmation
Shipping Confirmation


Error Messages & Solutions
Can't Create Account
User Already Logged In
Can't Upload Book
Can't Load Photo
Fatal Error
Red Outline on Photos
Remove Blank Book Pages
Unable to Connect to Server
Cookies Disabled
Red Outlined Text
Book Less Than 20 Pages
Credit Card Was Declined


Book and Shipping Prices
Book Prices
Shipping Prices
Taxes and Import Duties
Shipping to Military Bases
Combining Shipments
Multiple Shipping Addresses
Shipping Confirmation
Volume Discounts
Satisfaction Guarantee


Preparing Your Photos
File Format, Resolution (dpi) and Color Space
Image Size
Scanning Tips for Converting Traditional Photos into Digital
Digital Camera Settings
Using Photo Management Applications


Glossary